Contact information

Get in touch
We’d love to hear from you. Whether you have a question about our collections, need help with sizing, or want an update on your order, our team is here to assist.

General Inquiries & Support
For all questions regarding orders, shipping, or returns, please send an email to:
info@aikoauckland.com

To help us assist you faster, please include your order number (if you have one) in the subject line.

Response Times
We are a small, dedicated team and we aim to respond to all inquiries within 24 hours (Monday to Friday, 9:00 AM – 5:00 PM NZT).